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Run by someone who has done the work
FIT Healthcare is a boutique Epic consulting firm. Our founder spent nearly 20 years inside Epic programs. He now spends his time building the firm he wished he could have hired.
From the founder
I spent nearly 20 years in the Epic world, working my way from analyst to executive director.
On the client side I hired a lot of consulting firms. Too often the senior person came to the sales meeting and someone else showed up to do the work. The rates were a black box. And the firms answered to investors I never met.
I know what a yellow status report feels like from the inside, and I know how rarely the fix is more bodies. It's the right few people, who have done the work before and tell you the truth about your program.
So that's what we built. Senior people. Honest rates. And owners who answer the phone.
Be Great, Al FisherCEO and Co-Founder, FIT Healthcare
- Ex-Epic program and executive director
- MBA, PMP
- Writes The Epic Professional
What people say about working with Al
From clients, managers and colleagues across nearly 20 years of Epic programs. This is the standard he hires to.
“I have personally seen Al do this with an Epic implementation that was extremely successful and one of my organization's best ever go-lives.”
“His efforts in leading our team through an aggressive 8 month Epic install were critical in achieving our amazing results.”
“Al maintained highest professional standards in his leadership, his ethics and his positive attitude. Very few people have exemplified such high standards in my professional career.”
“This was a big, complex project and Al managed it flawlessly.”
“Al was able to implement complex projects successfully and on-time.”
“In a tense situation sometimes I catch myself thinking WWAD - What would Al do?”
How we operate
Senior only
We don't place people who are learning on your budget. Every consultant has done the job before.How we screenTransparent pricing
We explain the rate on the first call. If you ask what the consultant is paid, we tell you.How rates workAligned incentives
Privately held, with no private equity. No one at FIT is paid on gross margin, so nobody profits from padding your engagement.Talk through the modelMore than Epic
FIT Solutions' managed IT and cybersecurity practice stands behind every engagement.Security and compliance
What we won't do
Our commercial model is our credibility: guaranteed savings, predictable costs and right-sized support.
Pad your team with junior consultantsStaff senior, Epic-certified people who contribute immediatelyTie our team's pay to your marginAlign our incentives with your savings and outcomesRoute you through a tiered help deskGive you a dedicated team of senior analysts who know your buildSell you a bigger engagement than you needRight-size every engagement, and tell you when less is moreDisappear after go-liveStay accountable through optimization and what comes next
A FIT Solutions company
FIT Solutions provides managed IT, cloud and cybersecurity services from its headquarters in San Diego. FIT Healthcare is its dedicated Epic practice. The mission we share is to impact the lives touched by technology.
- Managed IT
- Cybersecurity
- Cloud services
- HIPAA compliance
What you won't find here
Most Epic firms profit when your team gets bigger and your engagement gets longer. We built FIT Healthcare the other way.
| The usual model | FIT Healthcare | |
|---|---|---|
| Who shows up | A mixed bench, some still learning on your budget | Senior Epic professionals only |
| What you pay | Blended rates and markup you never see | Transparent pricing and a guaranteed savings model, explained on the first call |
| How the team is paid | Commission on gross margin, so a bigger bill pays better | No one at FIT is paid on gross margin |
| Team size | As many people as the contract will bear | Right-sized. We tell you when less is more. |
| Hiring our people | A placement fee that punishes you for it | Industry-low placement fees and contract-to-hire |
| Who owns the firm | Investors with a quarterly target | Privately held. No private equity, no venture capital. |
| Who leads it | Sales executives | An operator who spent nearly 20 years in Epic, from analyst to executive director |
| What stands behind it | A staffing desk | FIT Solutions, a managed IT and cybersecurity company |
| When something breaks | A hold queue, a tier, an escalation | An instant answer at Tier 1, and a senior analyst who fixes the rest |
Another staffing firm's numbers. Not FIT Healthcare's.
What one traditional Epic staffing firm charged, and what it paid
A real example our founder saw first-hand at another company. The hospital was never shown the difference.
Why it happens: the gross-margin comp plan
Traditional staffing companies are out of alignment with you from the very start. Their recruiters and sales executives are paid on gross margin, so they earn more when they maximize the spread.
That means they are incentivized to charge you more and pay consultants less. Given the choice between an elite, high-caliber consultant and a two-year analyst who costs $30 less an hour, which one do you think you are going to get?
No one at FIT Healthcare is paid on gross margin. Our interests are aligned with yours and with our consultants. We all win together.
Talk to the people who run the firm
A 20-minute call. You'll leave with a straight answer, whether or not we're the right fit.