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Epic projects that finish on time
An experienced Epic project manager organizes the work, keeps the deadlines and tells you early when something is off. For go-live, we bring the senior support that keeps the command center calm.
When to call us
- An implementation or new application is approved and nobody inside has run one before.
- An upgrade is coming and your managers are already double-booked.
- A go-live is on the calendar and you need at-the-elbow and command center support.
- A merger or new site means extending Epic to people who have never used it.
- The plan exists, but nobody is holding the dates.
What you get
Project leaders who know Epic's methodology and how a hospital actually runs.
- Epic project and program managers. People who have run implementations, upgrades and rollouts before.
- A plan tied to your goals. Milestones your executives recognize, not just a task list.
- Straight status reporting. Red, yellow and green that mean what they say, with the reason and the fix.
- Go-live readiness. Cutover planning, readiness checks and a full technical dress rehearsal.
- Go-live support. At-the-elbow help for clinicians and staff, and the AI Go-Live Command Center, which answers every call instantly.
- A clean handoff. Stabilization, then transition to your team or to our managed services.
How it works
Plan
Scope, timeline, staffing and risks agreed with your sponsors.
Build and test
Weekly rhythm, clear owners, and issues raised while they are still small.
Go live
Cutover, on-site support and a command center that closes issues quickly.
Stabilize
Work the backlog down and hand the system to a team that can run it.
“In my 32 years of healthcare administration, I've not been part of a more successful implementation and go-live than what we experienced.”
Questions buyers ask
Can you provide just a project manager?
Yes. Many engagements are a single senior PM working with your existing team.
Do you staff go-live support at scale?
We size go-live teams to the sites and applications involved. Tell us the date and the footprint and we will tell you what we can cover.
Do you work alongside Epic's own implementation staff?
Yes. Our project managers have worked within Epic's methodology and alongside Epic's teams.
What happens after go-live?
We stay through stabilization, then hand off to your team or move the support queue into our managed services.
Not sure this is the right fit?
Tell us what is stuck. You will get a straight answer from someone who has run Epic teams.